Policies and Procedures
If you have any queries or become aware of something that would help us better manage this important task for the church, our members, staff, volunteers and congregations, we'd be very grateful if you'd mention it to your pastor or email us at the National Office
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- Forgot my username (provides a username from your record on our system)
- Forgot my password (provides you with an option to reset your password).
If we have the incorrect email for your record on our system you will not be able to utilise these methods to access your account. If you any issues at all, we are here to help, please email firstname.lastname@example.org and we will setup a temporary user name and password which will enable access to the material and you can change your password later in the My Account area under Member Services.